Head Spa Policy
Welcome To
New Clients
A fee of $50 non-refundable deposit will be needed to schedule per appointment scheduled. This fee will be applied to the cost of service when provided within 3 months.
New Clients
A fee of $50 will be needed to schedule. This fee will be applied to the cost of service when provided.
Cancellation Policy
We request at least 24 hours in advance to cancel your appointment. A cancellation charge of 50% of the total cost of service will result if failure to cancel in the aforementioned time occurs.
How to cancel
You can cancel an appointment by calling 330-281-4699 or emailing [email protected].
Late Policy
Clients running more than 10 minutes late to the appointment may not be able to receive treatment and are subject to the cancellation fee of 50% of the total cost of service.
No Show Policy
In the event, that a customer fails to show up for an appointment without canceling, they will be charged a “No-Show” charge of 100% of cost of service.
Get In Touch
Feel free to reach out and ask us anything!
